Saturday, June 14, 2008

The Rest of the Story
I'm sure if you have read my blog since the first of the year you are familiar with the story of my intended trip to Kansas. I went to Ohio on Friday intending to catch my flight on Tuesday only to find out when I arrived that Skybus had gone bankrupt. Well here'sssssss the rest of the story:

We bought 2 plane tickets in October using our debit card through United Bank & Trust and 4 days before our flight (April) Skybus Airlines went bankrupt. Skybus informed all customers to ask the credit/debit card companies who we used to purchase tickets to contact them for a full refund. United Bank & Trust asked me to come in and sign some papers which I did to begin the process of getting back our refund. After a month I called them to find out where my refund was and I was told that because the purchase of the tickets was more than 90 days before the bankruptcy it was their policy to not go after a refund for our tickets. Now tell me how I was suppose to put a claim in 90 days before the airline even went bankrupt! Never purchase a plane ticket using your debit card. We also bought 6 other tickets using our credit card and guess what ..... the NEXT WEEK we were refunded the full amount.
Now that I've gotten that off my chest.......it's in one of those "life is SO unfair Mystery bags."

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