Sunday, June 22, 2008
Saturday, June 14, 2008
We bought 2 plane tickets in October using our debit card through United Bank & Trust and 4 days before our flight (April) Skybus Airlines went bankrupt. Skybus informed all customers to ask the credit/debit card companies who we used to purchase tickets to contact them for a full refund. United Bank & Trust asked me to come in and sign some papers which I did to begin the process of getting back our refund. After a month I called them to find out where my refund was and I was told that because the purchase of the tickets was more than 90 days before the bankruptcy it was their policy to not go after a refund for our tickets. Now tell me how I was suppose to put a claim in 90 days before the airline even went bankrupt! Never purchase a plane ticket using your debit card. We also bought 6 other tickets using our credit card and guess what ..... the NEXT WEEK we were refunded the full amount.
Now that I've gotten that off my chest.......it's in one of those "life is SO unfair Mystery bags."